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ABS
defines
Quality
as
"Conformance
to
Requirements",
not as
just
"good
enough."
Our
entire
management
effort
is based
on that
principle.
We have
a zero
defect
goal
that we
strive
for in
each
account.
Our
Automated
Paging
System
Assures
Consistent
Quality.
Cleaning
each
customer's
building
on a
scheduled
basis is
a top
priority
at ABS.
Our
automated
paging
system
notifies
a
supervisor
if an
employee
fails to
check in
as
scheduled.
That
means
the job
still
gets
done and
the
building
is clean
when you
arrive
the next
morning.
We also
have
frequent
on-site
visits
between
the
branch
manager
and the
client
to
discuss
needs
and
concerns.
Our
Account
Status
Report
(ASR) is
used
during
monthly
on-site
visits
to note
goals
achieved,
any
account
issues
and
resolutions
to those
issues,
and an
evaluation
by the
client.
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